Davi Moraes

Davi Moraes has a diverse work experience in the field of IT technical support and assistance. Davi started their career in 2014 at the Superior Military Court, where they provided hardware and software maintenance and support activities. Davi then joined ISH Tecnologia in 2017 as a pre-sales assistant, assisting with technical proposals and meetings with English-speaking clients. In the same year, they also worked at Embrapa as an IT technical support staff, responsible for ticket management, technical support, and preventive maintenance. From 2019 to 2023, Davi worked at Algar Tech as a field IT technician, maintaining the technological infrastructure of 7 regional units. Currently, they are working at Mosyle as a member of the iOS Support Team, collaborating with organizations and schools to maintain their Apple devices stable, secure, and up-to-date.

Davi Moraes completed their education at UniCEUB - Centro Universitário de Brasília, where they pursued a Bachelor's degree in Computer Science from 2013 to 2018. In terms of additional certifications, they obtained the "CompTIA IT Fundamentals Certification" from CompTIA in April 2017. Furthermore, Davi obtained the "Certificado de Customer Success: Como Conquistar e Manter Clientes" from Sebrae in August 2022. Lastly, they acquired the certification for "Being an Effective Team Member" from LinkedIn in March 2023.