Rubén Costa

Ru B. is an experienced CRM Business Analyst currently employed at Otis Elevator Co. since November 2019, where responsibilities include serving as the primary liaison among stakeholders and overseeing the implementation of complex CRM Dynamics services. Prior experiences include an internship at Valyant AI, focusing on system testing and data visualization, and a role as an ecommerce Business Analyst for an academic experimental project, PetsGlory, where Ru B. prepared analysis reports and facilitated design development meetings. Volunteering as External Communications Manager at Project Management Without Borders involved managing marketing strategies and team oversight. A prior role as a Business Analyst at Pactic Media Concepts Pvt Ltd included gathering requirements and creating data visualizations, leading to significant lead generation and profit. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver, completed in 2019.