Carl Gustard

Carl Gustard currently serves as IT Team Lead at Mott MacDonald since June 2023. Prior to this, Carl held various roles at TSG from November 2014 to June 2023, culminating as Service Desk Manager, overseeing a large team and achieving consistently high NPS scores. Carl's responsibilities have spanned multiple facets of IT support, including roles as Service Desk Team Leader and Technical IT Consultant in both infrastructure and end user support, notably aiding well-known clients. Earlier experience includes a position as 2nd Line Desktop Support Engineer at Hewlett Packard Enterprise and as Director of a self-started business, Alien-Host. Carl's educational background includes A Levels in Computing, Media Studies, and Philosophy from Newcastle College, alongside multiple certifications from Sophos in cybersecurity.