Nancy A Crehan, CHAM, MM, PMP is the Director Patient Access Services at Mount Auburn Hospital, accountable for front-end patient access functions. With a background in project management and healthcare administration, Nancy has extensive experience in optimizing patient access processes to achieve platinum level throughput and revenue cycle management. Previously, Nancy held positions as a Senior Patient Access Consultant and Director of Patient Access, demonstrating their expertise in providing revenue cycle project management services and implementing change management within patient access services. Through their roles at various healthcare institutions, Nancy has proven their ability to deliver best-in-class patient access experiences.
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