Melissa Anderson currently serves as the Manager of Customer Success at MoxiWorks, a position held since November 2023. Prior to this role, Melissa was a Customer Success Manager at Outreach from March 2022 to September 2023 and held multiple positions at MoxiWorks from July 2016 to March 2022, including Senior Account Manager, Account Manager, and Customer Success Team Leader. Earlier experience includes working as a Fraud Analyst at Jack Henry & Associates, a Customer Service Representative at Classmates.com, and a Customer Advocate PPI at HSBC, among other roles in customer service and support. Melissa began their career at Banco Santander as a Retail Helpdesk Associate and Front Line Associate. Melissa holds a Bachelor of Science (B.Sc.) degree in Psychology from Newcastle University, earned between 2007 and 2010.
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