Sanja Aleksova Ivanovska

Sanja Aleksova Ivanovska is a Senior NLP Analyst at Mphasis since October 2024, with previous experience as a Computational Linguist at EY and NTT DATA. Sanja has specialized in developing and optimizing conversational systems, contributing to projects like a B2B FAQ chatbot for a global food and beverages company and an IVR voicebot for a major telecommunications firm. With a Master's in Digital Letters from Universidad Complutense de Madrid and a Bachelor's in English Language and Literature from Goce Delchev University of Shtip, Sanja also has a background in teaching, transcription, and social media editing, complemented by a bootcamp in Big Data from KeepCoding.