Kumar Shubham

Kumar Shubham has a diverse work experience spanning several years. Kumar is currently working as a Senior QA Analyst at MPOWER Financing since 2023. Previously, from 2022 to 2022, they worked as a Senior Quality Advisor at DailyRounds / Marrow, where they evaluated processes, restructured procedures, and organized training plans.

Prior to that, from 2020 to 2022, Kumar worked as a Senior Quality Analyst at Unacademy. In this role, they provided regular updates on quality metrics, partnered with management for quality initiatives, and monitored calls for feedback.

Before joining Unacademy, from 2018 to 2020, they worked as a Quality Analyst at Swiggy. Kumar administered surveys, partnered with management for quality initiatives, and revised procedures to reduce error disputes.

In 2017, they worked as a Process Improvement & Adherence Analyst at NoBroker.com. Kumar'sresponsibilities included developing quality assurance procedures, providing feedback to improve service quality and productivity, and monitoring calls for feedback.

From 2012 to 2016, Kumar Shubham attended Sapthagiri College of Engineering, where they pursued a Bachelor of Engineering degree in Computer Science & Engineering.