Tracy Gonzalez, PMP

Tracy Gonzalez, PMP, has a diverse work experience spanning over several companies and roles. Tracy currently holds the position of Client Relationship Manager at MPX, starting in October 2022. In this role, Tracy is responsible for ensuring the success of MPX's top-tier client segment by delivering exceptional service, managing reporting for client health and opportunities, and maintaining client satisfaction.

Prior to MPX, Tracy worked at Broadridge as an IT Project Manager from January 2015 to October 2022. During their time there, they led multiple concurrent projects with varying degrees of complexity, using a defined SDLC audit project management approach. Tracy also played a crucial role in facilitating and coaching team members across various business disciplines. Tracy'sskills in project status reporting, delegation, and meeting deadlines contributed to the successful implementation of solutions and the building of effective teams.

Tracy's work experience also includes a role as a Relationship Manager at Customer Communications DST from January 2006 to December 2014. In this position, they managed relationships with 5 of Newkirk's largest healthcare clients, contributing to the expansion of strategic market and product line business plans. Tracy achieved consistent revenue growth year over year for 6 consecutive years.

Before Customer Communications DST, Tracy worked at Newkirk starting in December 1996. Tracy'sroles at Newkirk included Healthcare Communications Implementer from September 2001 to January 2006, where they assisted in the development and maintenance of healthcare applications and oversaw change management. Tracy also served as a Senior Account Manager from December 1996 to September 2001, acting as a liaison between sales and internal departments while providing training and customer support.

Tracy's early work experience includes the role of Art Director/Editor at Northway Marketing from March 1995 to December 1996.

Overall, Tracy Gonzalez, PMP, has a strong background in client relationship management, project management, and revenue growth, making their a versatile professional in their field.

Tracy Gonzalez, PMP, obtained a Bachelor of Science degree in Graphic Design from The College of Saint Rose between 1990 and 1994. In December 2018, Tracy obtained the Project Management Professional (PMP) certification from the Project Management Institute.