Dan Metcalfe

Global Professional Services Operations Director, North America Services at MRI Software

Dan Metcalfe has over 20 years of work experience, with their most recent position being the Global Professional Services Operations Director at MRI Software. Prior to this, they held the role of Head of Professional Services at BKONECT Solutions and Business Process Lead at Costar Group. Dan also served as Vice President of Operations at CSC ServiceWorks and held various positions at Iron Mountain and Recall, including Vice President of Continuous Improvement and Director of Business Process Improvement. Dan Metcalfe began their career as the General Manager at Securit.

Dan Metcalfe, MBB has a degree in Criminology from Mount Royal University. In addition, they have obtained several certifications including "How Blockchains Will Change Business", "Agile: It's Not Just for Software", "Digital Transformation", "Finance Strategies for Business Leaders", "Fundamentals of Sustainable Supply Chains", "How to Innovate and Stay Relevant in Times of Change and Uncertainty", "Project Management Foundations: Budgets", "SQL for Non-Programmers", "Agile Project Leadership", "Change Leadership", "How to Make Strategic Thinking a Habit", "Leading with a Growth Mindset", "Managing Project Stakeholders", "Supply Chain Foundations", "Transformational Leadership", "What Is Scrum?", and "Lean Six Sigma Master Black Belt".

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