Lisa Saidel

Lisa Saidel has a strong work experience spanning over three decades. Their most recent role was as Vice President, Client Compliance at MRS BPO, LLC in 2015, where they focused on ensuring compliance with client requirements. Prior to this, they served as Director, Compliance & Audit - Operations Control at NCO Financial Services, Inc. from 2012 to 2014. In this role, they were responsible for implementing auditing and compliance procedures throughout the organization.

From 2010 to 2012, Lisa worked as Director, Client Services at NCO CRM, Inc., where they oversaw site division leaders across multiple locations and ensured that client and company performance standards were met. Lisa also identified areas for improvement and implemented action plans to enhance performance.

Lisa's extensive experience at NCO CRM, Inc. includes serving as Director, Account Management & Compliance from 2001 to 2010. In this position, they managed a team of account managers and IT project managers to ensure compliance with regulations and maintain client relationships. Lisa also accompanied clients on site visits to address compliance requirements and quality guidelines.

Before joining NCO CRM, Inc., Lisa was a Senior Account Manager at NCO (Formerly RMH Teleservices) from 1997 to 2001. Lisa maintained strong client relationships, generated new business, and ensured client satisfaction by exceeding key performance indicators.

Lisa started their career as a Marketing Manager at GBC Technologies from 1994 to 1997. Lisa played a crucial role in marketing initiatives for the company.

Lisa Saidel attended Rutgers University from 1986 to 1990, where they earned a Bachelor of Arts (BA) degree in Communication, General.