Luigi Piscitelli

Luigi Piscitelli is a skilled professional with extensive experience in marketing technology and customer relationship management at MSC Cruises since December 2010. Currently serving as the Corporate MarTech & CRM Manager, Luigi leads a team of eight in driving CRM and customer experience innovation initiatives while overseeing multi-channel marketing campaigns. Prior roles include team leadership positions focused on CRM development and direct marketing, project management for customer experience projects, and execution of direct marketing campaigns utilizing A/B testing and marketing automation. Luigi holds a Master's degree and a Bachelor's degree in Tourism from Seconda Università degli Studi di Napoli.