Craig Webster

Craig Webster possesses extensive experience in technical support and management across several IT companies. Currently serving as a UMM Specialist at MSP+ since June 2022, Craig provides first-line support for ConnectWise Automate and RMM consulting clients, crafting custom solutions and offering best practice guidance. Prior roles include Technical Services Manager at Hudson Technology, where Craig led a cross-functional team and improved operational efficiencies, and various positions at F12.net, where responsibilities ranged from Technical Specialist to Remote Support Team Lead, involving project scoping, server administration, and mentoring support staff. Craig's career also includes significant technical roles at Haycor Computer Solutions, Catharsis Managed IT, D-Tech Consulting, and ProServeIT, emphasizing a strong foundation in network and system administration, project management, and customer support, complemented by a diploma from Mohawk College in Network and System Administration.