Rubén D.

Ru B. is an experienced CRM Business Analyst at Otis Elevator Co. since November 2019, specializing in the design, development, testing, and implementation of complex CRM Dynamics services using Azure DevOps, SQL, and PowerBI while liaising with various stakeholders. Prior experience includes an internship at Valyant AI, where Ru B. contributed to data visualizations and natural language processing projects, and working as an ecommerce Business Analyst at PetsGlory, focusing on data reporting and marketing strategies. Additional roles include managing external communications for Project Management Without Borders and serving as a Business Analyst at Pactic Media Concepts Pvt Ltd, where strategic planning and data analysis significantly increased leads and profitability. Ru B. holds a Master’s degree in Management Information Systems from the University of Colorado Denver.