Jose O. Rivera

Jose O. Rivera has extensive experience in IT infrastructure and project management, currently serving as the IT Infrastructure Systems Manager at Municipio Autónomo de Caguas since 2010, where responsibilities include managing IT network infrastructure and developing a Business Continuity Plan. Prior to this role, Jose O. Rivera worked at GlaxoSmithKline from 1976 to 2009, advancing through positions such as IT Team Leader, Senior Network Analyst, and Office Automation Project Administrator, focusing on project implementation, network operations, and technical support. Jose O. Rivera holds a BA in Management Information Systems from Inter American University and possesses ITIL Foundations certification.