Aakriti Raut

Aakriti Raut is a skilled technical support professional with extensive experience in various roles within the technology sector. Currently serving as a Technical Support Engineer at MUSA Technology Partners, LLC. since March 2022, Aakriti has previously held positions such as Support Analyst III at EAG 1Source and Deskside Support at the US Office of Personnel Management, where responsibilities included managing significant call volumes and handling various technical issues. Aakriti also has experience as a Solution Center Specialist at Common App, where management of service tickets and outreach efforts were key functions. Early career roles included Down-device Technician and Network Operations Center Tier 1 at Single Digits, Inc., and a Technology Specialist Intern at Amoskeag Beverages LLC. Aakriti holds a degree in Information Technology with a focus on Cyber Security from Southern New Hampshire University and an Associate degree in Information Technology from NHTI, Concord's Community College.