Karen Tokarz

Karen Tokarz has an extensive work history in various roles and industries. Karen currently works at MV Transportation as the Supplier Diversity Corporate Lead and Source to Settle Corporate Lead. Prior to that, they worked at Accenture as a Mobilization Senior Manager and as a Business Development Consultant as an independent contractor. Karen also held the position of Vice President of Customer Engagement and Client Solutions at Dialog Direct, where they oversaw contact center operations and increased revenue for multiple clients. Karen has also worked at Hewlett Packard Enterprise and Electronic Data Systems in various roles related to customer experience, information technology outsourcing, and business process services. Their experience spans from 1990 to the present day.

Karen Tokarz earned a Bachelor's Degree in Business Administration and Management, General from the University of Michigan-Dearborn. In addition to their degree, they have obtained certifications in COPC Registered Coordinator from COPC Inc. in November 2015, Certification in Knowledge Centered Support from the Consortium for Service Innovation in April 2008, and Knowledge Management from the KM Institute in December 2007. Karen also has a certification in ITIL from Pink Elephant, although the specific details regarding the month and year of obtaining this certification are not provided.