Wiedaad Sadien

Wiedaad Sadien has been with MWEB since October 2011, serving in various capacities including Customer Journey Specialist, Associate Product Manager, Project Manager, and several coaching and training roles. In the current position, Wiedaad focuses on enhancing customer experiences through automated communications. Previous roles involved managing product development, overseeing project management standards, and training staff to improve sales performance. With diverse experience in sales, customer service, and quality assurance, Wiedaad holds multiple certifications including Coaching and Mentoring, Higher Certificate in Early Childhood Development, and Customer Service Management, demonstrating a strong commitment to professional development and customer-centric practices.