Samuel Fuentes is a highly experienced technology professional with a solid background in field service engineering and IT management. Currently serving as a Senior Field Service Engineer at MX Consulting Services since October 2023, Samuel has previously held positions including Information Technology Engineer at Synivate, Inc., and Incident Coordinator at Amica Insurance. Samuel's extensive experience in change management is exemplified by roles as Change Management Call Center Manager at both Conduent and Xerox, where responsibilities included managing and auditing changes and leading staff performance. Samuel began the career as a Helpdesk Technician at CSC following a Systems Engineering degree from Universidad Galileo.
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