Kacey O'Neill is an experienced Outcomes Claims Specialist at My Pathway since October 2016, where responsibilities include lodging outcome claims, ensuring compliance, accurate data entry, and developing training programs. Prior roles at CVGT Australia and Jobfind Centres Australia include negotiating wage subsidies, providing post-placement support, and building relationships with employers while maximizing claims potential. Kacey holds a Certificate IV in Employment Services and has a strong background in recruitment, data management, and team development, complemented by additional certifications in Retail Operations and Customer Contact.
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