Gulam Jilani Qureshi has a strong background in service excellence and customer support. They have held various positions, starting as a Customer Care Executive at Tech Mahindra in 2014 and currently serving as the Assistant Manager of Service Excellence at MYBYK. Throughout their career, Gulam Jilani has consistently focused on enhancing service quality, customer satisfaction, and fostering a customer-centric culture within the organizations they have worked for. Their leadership skills have been instrumental in driving significant improvements and managing high-performing teams to deliver exceptional service experiences.
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