José Eduardo R.

José Eduardo R. is a Community Support Specialist at Pepper.com since August 2021, responsible for investigating and resolving inquiries and complaints while facilitating interdepartmental communication to enhance customer service efficiency. Prior to this role, José Eduardo worked as a Data Capture Specialist at the National Electoral Institute (INE) from January 2018 to December 2018, where responsibilities included efficient use of computing devices for data collection, entry, and management within the software database. José Eduardo holds a degree in Automotive Systems Engineering from Instituto Tecnológico Superior de Irapuato, obtained between 2018 and 2022, and has prior educational experience at Instituto Politécnico Nacional from 2015 to 2018.