Olivia Carlson has extensive experience in customer support and community management roles across various companies such as MyFitnessPal, Spitball Entertainment, hi5 Networks, Intuit, and ThirdAge Inc. Olivia has a BA in Political Sociology from Mills College and has further education in holistic health education and therapeutic massage from National Holistic Institute. Olivia's career highlights include owning end-to-end customer support processes for a global social network, developing community leadership programs, managing customer and community support teams, and driving organizational changes to improve employee engagement and customer-driven innovation.
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