Biplab Mukherjee

Biplab Mukherjee is a seasoned professional with extensive experience in customer service and success management. Currently serving as a Customer Success Manager at MyOperator since June 2021, Biplab previously held multiple roles at Fitso from March 2017 to June 2021, including Customer Service Manager and Customer Relations Manager, focusing on customer onboarding and retention. As the Founder and Owner of CandidU Photography from January 2016 to February 2017, Biplab provided photographic services across various sectors. Prior to that, Biplab managed customer success and photography at IndiaHomes.com and led CRM practices at Unitech Limited, enhancing customer satisfaction. Beginning a career at IBM DAKSH as an Assistant Manager in Customer Service Operations, Biplab's expertise spans team management and performance improvement. Biplab's educational background includes attendance at Raisina Bengali School from 1988 to 2000.