Janell Z. has extensive work experience in the insurance industry. Janell is currently working at N2G Worldwide Insurance Services, LLC as an Underwriting Governance and Optimization Consultant. In this role, they are responsible for improving underwriting processes and procedures.
Prior to their current position, Janell worked at the same company as an Underwriting Procedural Consultant. Janell conducted research and wrote procedures related to classifications, coverages/endorsements, pricing, reinsurance, and online portals. Janell also produced user guides for new loss rating tools and helped reduce the number of questions received by leaders regarding information retrieval.
Janell's previous experience includes roles at Nationwide and Scottsdale Insurance Company. At Nationwide, they served as a Process Management Specialist in E&S/Specialty Brokerage. Janell led a project that provided underwriters with improved search functionality for underwriting guidelines. Additionally, they streamlined the approval process for recommended changes.
During their time at Nationwide, Janell also worked as a Communications Specialist and a Sr. Communications Coordinator. In these roles, they collaborated with stakeholders on rebranding initiatives, designed and maintained SharePoint sites, and developed messaging for announcements and FAQs. Janell also created change management strategies and conducted training for site prototyping.
At Scottsdale Insurance Company, Janell worked as a Communications Coordinator and an Electronic Forms Analyst. Janell played a key role in establishing a more efficient workflow for designing and editing corporate communications. Janell also edited and formatted online technical insurance documents, and led a project to convert document formats for web publication.
Janell's earliest role was as a Word Processor at Scottsdale Insurance Company.
Overall, Janell Z. has a diverse background in insurance, with experience in underwriting, process management, communications, and document editing.
Janell Z. holds a Bachelor of Arts (BA) degree in English from Whitman College. In terms of additional certifications, Janell has completed various courses from LinkedIn, including "Software Design: Developing Effective Requirements" in July 2021, "Holding Yourself Accountable" in November 2020, "Learning Excel: Data Analysis" in November 2020, "Instructional Design: Creating Video Training" in October 2020, "Time-Tested Methods for Making Complex Decisions" in October 2020, "Programming Foundations: APIs and Web Services" in September 2020, "Telling Stories with Data" in September 2020, and "Managing Project Stakeholders" in August 2020. There is also a certification named "Information Mapping," but no institution or specific completion date is provided.
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