Shaker Khanfar possesses a diverse background in product management, business analysis, quality assurance, and customer service within various organizations. Currently serving as a Product Manager at NADSOFT since May 2022, Shaker is responsible for translating business strategies into product strategies, creating and managing the product roadmap, and enhancing customer experiences. Prior experience includes roles as a Senior Quality Analyst at Basket, where Shaker maintained call center quality standards, and as a Customer Success Executive at Aramex, handling inquiries across multiple GCC entities. Additional experience includes leadership in quality assurance at Sprii.com and entrepreneurial efforts as the founder of Biohance, focusing on bionic hand development. Shaker holds a Bachelor's degree in Biomedical/Medical Engineering from Jordan University of Science and Technology.
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