Marcus Garcia

Marcus Garcia is an experienced professional with a strong background in quality assurance and technical support, currently serving as a Scrum Master at NagraStar since March 2014, where certification in SAFe 5.1 has been earned. Prior experience includes roles in quality assurance at Dire Wolf Digital and LEGO Play Well Studios, focusing on identifying game-related issues and enhancing user experience. Additional experience spans technical support at Webroot Software, customer service at ClientLogic, and various positions in both retail and maintenance, showcasing versatility and a commitment to customer satisfaction. Marcus holds a Bachelor of Science degree in Game and Simulation Programming from DeVry University.