Bikash Ranjan Mishra

Bikash Ranjan Mishra is an accomplished professional with extensive experience in operations, supply chain, and customer success. Currently serving as the Founding Team member and Head of Customer Success at NAKAD since July 2022, Bikash is instrumental in building a robust Customer Success organization within a supply chain fintech focused on India's manufacturing sector. Previously, Bikash held significant roles at Swiggy, Flipkart, and Myntra, contributing to process excellence, supply chain automation, and logistics design. With a Bachelor of Technology in Chemical Engineering from the Indian Institute of Technology, Guwahati, and experience in business strategy and operations across various companies, Bikash has demonstrated a strong ability to drive productivity and efficiency improvements in diverse environments.