Doug Siegenthaler

Doug Siegenthaler's work experience includes a role as the Director of Data Analytics at Nassau Financial Group since March 2020. Prior to this, they were a Senior Business Operations Analyst at the same company from April 2014 to March 2020.

Before joining Nassau Financial Group, Doug worked at ComputerWorks, Inc. starting in June 2009. Doug held the role of Trainer, Business Analyst, and Technical Support, where they provided training and technical support to software users in the public and private sectors. Their responsibilities included developing a training program and facilitating the conversion of software from a Lotus Notes client platform to a web-based product. Doug left the company in July 2013.

From December 2004 to June 2009, Doug worked at Phoenix Life Insurance Company as a Configuration Analyst, Requirements Analyst, and Business Analyst. Their role involved gathering requirements, documenting system specifications, and assisting with the conversion of policies from a legacy platform to AdminServer. Doug also tested and configured transactions with complex calculations and implemented service request configuration changes to improve business process performance.

Earlier in their career at Phoenix Life Insurance Company, Doug held the positions of Senior Trainer from October 1999 to December 2004, Variable Life Representative for an unspecified period, and Litigation Service Representative from May 1995 to an unspecified period. As a Senior Trainer, they trained employees on life insurance and annuity products and assisted with various projects, such as co-locating processing functions to India and establishing a training program.

Overall, Doug Siegenthaler has extensive experience in data analytics, business operations analysis, software training and support, and insurance policy management.

Doug Siegenthaler attended Ithaca College from 1988 to 1992, where they received their Bachelor of Arts degree in Economics.