Arzoo Mahmood

Arzoo Mahmood currently serves as the Head of Relationship Management and Deputy Head of HR at Habib Metropolitan Bank, managing over 3,600 employees across 214 branches since April 2011, with responsibilities covering strategic and operational aspects of Talent Acquisition and Organizational Development. Prior to this role, Arzoo held the position of Vice President – Deputy Head of the HR Division at First Women Bank, overseeing recruitment, compensation and benefits, training, and organizational development while also serving as a trustee for employee benefit schemes. Additional experience includes a tenure as a visiting faculty member at The Institute of Bankers Pakistan, Vice President at KASB Bank responsible for Learning and Organizational Development, and various managerial roles at MCB Bank Limited across credits, operations, and priority banking. Arzoo holds a Bachelor of Commerce degree from Govt. Premier Commerce College.