Jennifer Lopez

Jennifer M Lopez is an experienced professional in customer service, operations, and account management, currently serving as a Customer Service and Operations Associate at The National Center for Employee Ownership (NCEO) since August 2023, and as an Account Executive and Public Relations Manager at Sellzy Group LLC since June 2023. Prior roles include Account Manager in Regional Operations at Drizly, where improvements in delivery times led to a significant reduction in customer complaints, and various positions at Booking.com, where Jennifer enhanced onboarding processes, improved collection metrics, and achieved high customer satisfaction rates. Additional experience includes visual merchandising and customer service roles at SG@NYC, MANGO, and Max Mara Fashion Group, complemented by a Bachelor of Business Administration in Fashion Marketing and Management from Berkeley College.