Brian Malcolm

Brian Malcolm is a seasoned professional in client success and operations management, currently serving as the Chief Client Success Officer at National Debt Relief, LLC. With extensive experience in call center operations, Brian has held senior leadership positions at KeyBank, PNC, and Concentrix, where responsibilities spanned consumer service operations and strategic oversight of global virtual teams. Previous roles include Chief Operating Officer at NeoVox Global, where Brian developed a top-rated BPO company, and other leadership positions at IVOX Solutions, Arise Virtual Solutions, and AT&T, focusing on improving operational efficiency and enhancing client solutions. Brian holds a degree from Missouri Southern State University.