Eric Johnston

Eric Johnston has extensive experience in process improvement, automation, and customer solutions management, accumulated over a career spanning several companies since 1988. Currently serving as the Manager of Process Improvement and Automation at NRTC since November 2005, Eric Johnston collaborates across departments to enhance and streamline processes for NRTC Broadband Solutions. Previous roles include managing customer support teams at NeoNova Network Services and API Digital, where Eric Johnston focused on developing and optimizing customer service procedures. Early career positions involved management of IT departments and operations at Current Circuits, P3 Computers, and IEC Electronics, with responsibilities ranging from systems management to overall operations administration. Eric Johnston holds an AAS in Engineering Technology and an AAS in Electronic Technology/Computer Science from Wallace College.