Giorgia Marchetta

Giorgia Marchetta is an experienced professional in visitor engagement and operations management, currently serving as the Visitor Engagement and Operations Duty Manager at the National Theatre since August 2021. With a strong background in visitor services, Giorgia has held various positions including Assistant Visitor Operations Manager at Shakespeare's Globe and Assistant Visitor Services Manager at Royal Collection Trust, where responsibilities included daily operational management, staff recruitment, training, and ensuring high standards of visitor care. Educational qualifications include a Bachelor of Arts (Hons) in English and Drama from Cardiff Metropolitan University and training at the Identity School of Acting. Previous roles include team leadership at the Doctor Who Experience and visitor services roles at notable organizations like BBC Children in Need and the Wales Millennium Centre.