Alex Simoes-McArtor

Alex Simoes-McArtor has a diverse work experience in various roles and industries. In 2010, they started their career as a Teacher Assistant at San Luis Coastal Unified School District. They then joined Best Buy as a Consultation Agent, where they provided tech support and taught clients about different operating systems.

In 2014, Alex became an Advanced Repair Agent at Geek Squad, specializing in resolving technology issues. They also founded their own company, Poly Plate, in 2016.

From 2016 to 2018, Alex worked as a Customer Support Technician at NationBuilder, assisting customers with technical questions and providing API and theme support. They then transitioned to the role of an Onboarding Specialist, leading to becoming a Lead Onboarding Specialist. Later, Alex was promoted to the position of Customer Onboarding Manager, responsible for managing customer onboarding processes.

Currently, at NationBuilder, Alex serves as the Senior Customer Operations Manager, overseeing customer operations and ensuring efficient service delivery. Their work experience showcases their strong technical skills, customer support expertise, and leadership abilities.

Alex Simoes-McArtor obtained a Bachelor of Science (BS) in Nutrition Sciences, Applied Nutrition from California Polytechnic State University-San Luis Obispo from 2013 to 2016. Prior to that, Alex completed a General Education program in Nutrition Sciences at Cuesta College from 2011 to 2013. In addition to their formal education, Alex Simoes-McArtor obtained a certification in Product Analytics from the CXL Institute in June 2019.