Kristy Baldry

Kristy Baldry has extensive experience in customer service within the trucking industry, currently serving as a Customer Service Specialist at NTB Trucking, Inc. since May 2020. Prior experience includes a role as a Customer Service Representative at Koleaseco Inc. from August 2014 to November 2019, where responsibilities involved daily communication with customers regarding load status, tracking drivers and freight for timely delivery, and managing delivery issues and customer complaints. Earlier, Kristy worked as a Customer Service/Rental Agent at Trailer Equipment from April 2000 to July 2014, where duties included dispatching trucks for brokered loads and ensuring compliance with DOT requirements.