Chris Pilling

Chris Pilling is a seasoned professional with extensive experience in business analysis and consultancy, currently serving as a Senior Business Analyst at NATS since January 2019. Chris specializes in delivering business change across various programmes and projects, focusing on strategy development, process improvements, and enterprise architecture enhancements using the NATO Architectural Framework. Previous roles include Dynamics Consultant at QGate, MS Dynamics Analyst at STL Group Ltd, and Customer Data Manager at Ordnance Survey, where Chris played a pivotal role in implementing Microsoft Dynamics CRM. Chris's career also includes significant positions in Norwich Union Insurance, where analysis of complex business processes was key, and earlier software development roles. Educational qualifications include an MSc in Environmental Management from the University of East Anglia and a BSc in Biology from the University of Essex.