Kate Gillen

Kate Gillen is an experienced Senior User Experience Researcher currently at NatWest Group since June 2023, following a position at Gumtree.com where leadership in research for monetisation opportunities within the Growth squad was key. Prior roles include User Researcher at Spotless, where significant clients such as Tyl Natwest and BT were engaged, and Ticketmaster, focusing on B2C and B2B projects including site redesigns for prominent sports teams. Early career experience includes UX design roles at Ostmodern and The BIO Agency, contributing to various high-profile projects and developing user research methodologies. Kate holds a BA (Hons) in History of Art from Oxford Brookes University and has completed a User Experience Design Bootcamp at General Assembly.