Susanna Siitama

Susanna Siitama is a consultant at Navakka Group Oy since January 2021, specializing in Microsoft Dynamics 365 Business Central and Power BI, with a focus on ERP systems and data modeling. Prior experience includes roles as a lead analyst and junior advisor at Sofigate from January 2020 to January 2021, where responsibilities involved ServiceNow development and customer acceptance testing. Susanna also served as a thesis worker and trainee at Efima Oy from May 2018 to December 2019, focusing on financial management and quality management. Earlier positions at LEAD Henkilöstöratkaisut Oy, Pirkanmaan Osuuskauppa, and Turun Osuuskauppa provided foundational customer service skills. Susanna holds a master's degree in Information and Knowledge Management and a bachelor's degree in the same field from Tampere University and Tampere University of Technology, respectively.