Natalie Thurston

Natalie Thurston, RN, MBA, CPHQ, currently serves as Senior Director of Revenue Cycle Management and Payer Engagement at NAVERIS and holds additional roles as Senior Director of Reimbursement Strategic Operations and Payer Relations at Lucid Diagnostics. With extensive experience in healthcare consulting, Thurston has successfully transitioned Revenue Cycle Management vendors to achieve a 100% revenue increase for diagnostic test billing within 60 days. Through Aledo Consulting and Thurston Consulting, strategies for reimbursement and appeals process improvements have been implemented, resulting in enhanced revenue. Previous roles include Senior Patient Advocacy Case Manager at CareDx, where significant achievements included developing policies for claims and navigating coverage decisions with payers. Earlier experience includes being a Transplant Manager at Humana and a Quality Improvement Educator at Health Care Excel. Thurston holds a BSN and an MBA from Indiana University.