Jennifer Siegel (she/her)

Jennifer Siegel has over 30 years of experience in the Information Technology field. Jennifer worked at Naviant Inc. as a Senior Customer Success Specialist from November 2009 to August 2019, providing first-line phone support for troubleshooting software and hardware issues. Prior to that, they worked at Bliss Flow Yoga & Wellness as a Tech Geek from March 2011 to March 2018, where they maintained office electronics and performed Google Apps maintenance. Jennifer also worked at Hewlett-Packard as a Systems Administrator from November 2003 to April 2011, where they designed and implemented network structures and assisted in maintaining IT project plans. Before that, Jennifer worked at Web Ideals, LLC as an Operations Engineer from May 2002 to June 2003, maintaining SQL Server databases and developing VB applications. Jennifer started their career at Akamai Technologies as a Streaming Operations Engineer from June 1999 to October 2001, where they monitored and troubleshot machines, set up live events, and implemented training programs.

Jennifer Siegel (she/her) attended UC San Diego from 1994 to 1999, where they obtained a Bachelor of Arts (B.A.) degree in Computer Science. Jennifer also holds several certifications, including PaperVision Enterprise from Digitech Systems, Inc. in May 2012 and various certifications from Hyland, the creator of OnBase, including OnBase Certified Installer for Partners in October 2011, OnBase Certified Workflow Engineer for Partners in November 2011, OnBase Certified Advanced Workflow Administrator in October 2011, OnBase Certified Workflow Administrator in September 2010, and OnBase Certified System Administrator in December 2009.