Linda Lawton

Linda Lawton is an experienced professional currently serving as a Business Process Manager and Business Process Lead at Naviguard since March 2021. Prior to this role, Linda worked at Optum as a Data Mining Claims Analyst from February 2017 to March 2021, where responsibilities included solving complex financial issues through data analysis. Linda's earlier experience includes working at UnitedHealth Group from September 2003 to February 2017 as an RRE Rapid Resolution Expert, focusing on escalated claims inquiries and real-time claim adjustments. Additionally, from October 2000 to December 2002, Linda provided customer service at Dobson Communications, assisting customers with service adjustments and billing inquiries.