Saskia Lievers

Saskia Lievers has extensive experience in customer service and contact center management, currently serving as Manager Contactcenter en Klantenservice at NBG since April 2016, overseeing operations at the Doetinchem location and leading a dedicated team of customer contact professionals. Prior to this role, Saskia worked at NBG from 2002 to 2016 in various capacities, including Supervisor and Teamleider BtoB en BtoC, where responsibilities included operational leadership, coaching, and establishing a Business to Business division. Earlier in their career, Saskia was a Senior Agent focused on appointment scheduling for financial advisors and worked as a Redactioneel medewerker at Centrum voor Gesproken Lectuur from 1989 to 1996. Educational qualifications include multiple degrees from Lindenhaeghe in financial advising and a secondary education from Rijksscholengemeenschap Hamaland Winterswijk.