Leslie Goutier

Leslie Goutier is an experienced collections agent currently working at NCC Business Services since April 2017, where responsibilities include handling 150 to 200 outbound calls daily and collecting from customer receivables on lease contracts. Previous roles include AML Investigation Personnel/Compliance Risk Analyst at Citi, focused on detecting money laundering activities, and a series of customer service and collections positions at various companies such as PNC, GC Services Limited Partnership, Enhanced Group, and Wells Fargo Home Mortgage. Leslie has demonstrated strong leadership abilities and management experience, particularly at Enhanced Group and as a supervisor at Wells Fargo, while also holding multiple roles in collections and customer service. Leslie holds two Associate's degrees from Johnson & Wales University in Computer Business Applications and has a solid background in both customer relations and risk assessment.