Nosindiso Ntuli

Contact Centre Manager Retail at Nedbank

Nosindiso Ntuli is a seasoned professional currently serving as a Business Banking Manager at Capitec Client Care since March 2024. Prior to this role, Nosindiso held various positions at Nedbank from May 2006, culminating in the position of Contact Centre Manager for retail, where responsibilities included overseeing a team of leaders managing a total of 112 employees and making key strategic decisions. Nosindiso's career began as a Call Center Agent, progressing to a Team Leader, demonstrating a strong ability in service and sales fulfilment. Academic credentials include a Bachelor of Technology in Operations and Quality Management and a Diploma in Operations Management from Durban University of Technology, as well as a Junior Management Certificate from GIBS Business School.

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