Lydia Gooden

Lydia Gooden, MBA, possesses extensive experience in financial services and management. Currently serving as a Courtesy Pay/Overdrawn Accounts Specialist at Neighbors Federal Credit Union since June 2006, Lydia is adept at managing courtesy pay programs, compiling and charging off negative accounts, and preparing detailed reports. Previous roles include Operations Plastic Officer I and Remote Financial Services Officer at the same credit union, as well as management positions at AutoZone, Suncoast Motion Pictures Co., and Citi Trends, where Lydia honed skills in sales management, customer service, training, and loss prevention. Lydia holds a Master of Business Administration from the University of Phoenix and a Bachelor of Science in Marketing from Alabama State University.