Harshjot Malhi is a skilled Technical Support professional with extensive experience across various companies, currently serving as a Technical Support Representative at Bison Transport Inc. since November 2022, where new troubleshooting processes were created and implemented to enhance efficiency and customer satisfaction. Previous roles include Technical Support Specialist at Shaw Communications and Concentrix, where communication and problem-solving were key to addressing customer issues. A background in web development, with positions as a Junior Web Developer and Frontend Web Developer, complements technical support expertise. Harshjot holds a Post Graduate Web-Development Diploma from UWinnipeg PACE.
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