Diana E.

Diana E. has a diverse background in customer success, operations, and marketing, currently serving as an Enterprise Customer Success Manager at NEOGOV since October 2020, where responsibilities include collaborating with product teams and training customers on new features. Diana E. also owns AKIPI, LLC since June 2023 and has previous experience at Lyft in operations, contributing positively to the SaaS sector. Additional roles include Lead Support Specialist at PennyMac Loan Services, Home Loans Specialist at Bank of America, Brand Ambassador at Macy's, and various internships focused on marketing and administrative support. Diana E. holds a Master of Arts in Mass Communication/Media Studies from Webster University and a Bachelor's degree in Marketing from Saint Louis University.