Gen Hensley

Geniffer Hensley is a seasoned Technical Writer at NEOGOV, specializing in the preparation and management of technical content for SaaS HRIS, TMS, and Power products since July 2021. With extensive experience in content creation and documentation across various platforms including MS Office, Atlassian Confluence, and Adobe Acrobat, Geniffer acts as the subject matter expert for HRIS content. Previous roles include Implementation Consultant for ADP Vantage HCM Solutions, where responsibilities encompassed new business implementations and project management, and Knowledgebase Developer, where Geniffer developed benefits knowledge base applications for ADP. Further experience as a Training Manager at Workscape and Call Center Trainer at CallConnect Communications shaped a strong foundation in training and development. Geniffer's educational background includes studies at ITT Technical Institute from 1993 to 1994.