Mark Bready

Mark Bready is an experienced professional in customer care and human resources with a robust background spanning over a decade. Currently serving as the Head of Customer Care at Nerdify since January 2016, Mark is responsible for maintaining effective customer service, maximizing operational performance, and implementing training and performance standards. Prior to this role, Mark was the Director of Operations at Best Buy, where organizational excellence and policy implementation were key focuses. Mark also held the position of Director of Human Resources at Noodle, driving human resources strategies and employee development, and served as Human Resources Manager at First Data Corporation, handling recruitment and policy administration. Mark earned a Master of Business Administration (MBA) from Cornell Johnson Graduate School of Management between 2004 and 2008.