Jardiel Barrera Flores

Jardiel Barrera Flores is an accomplished professional in the field of customer experience and business engineering, currently serving as the CX Lead at Neta since September 2021. Previously, Jardiel held the position of Customer Experience Strategy Manager at Kavak.com for a brief period in 2021, and they contributed to the CX Team as both a Senior Consultant and Junior Consultant from May 2018 to April 2021. Jardiel's earlier roles include marketing consulting at Nielsen Marketing ROI and human resources consulting at PwC, along with experience as a finance analyst at General Electric. Jardiel completed a Bachelor of Engineering in Business Engineering from Instituto Tecnológico Autónomo de México, graduating in 2017.